April 04, 2018 Product Management

How High-Tech Anthropologists Menlo Innovations Creates Software That Delights Customers

High-Tech Anthropology – a term coined by internationally acclaimed workplace culture phenomenon Menlo Innovations – is perhaps the height of ...

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March 20, 2018 Product Management

Software Usage Analytics and Customer Lifetime Value: Partners in Innovation

In his book, “What Do You Want Your Customer to Become,” author and MIT Research fellow Michael Schrage challenges his readers to think beyond the ...

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How High-Tech Anthropologists Menlo Innovations Creates Software That Delights Customers

High-Tech Anthropology – a term coined by internationally acclaimed workplace culture phenomenon Menlo Innovations – is perhaps the height of customer-obsessed product development. In detailing an example of its trademarked strategy in a video, the ...

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Software Usage Analytics and Customer Lifetime Value: Partners in Innovation

In his book, “What Do You Want Your Customer to Become,” author and MIT Research fellow Michael Schrage challenges his readers to think beyond the traditional criteria that go into calculating what is agreed upon across industries as one of the most ...

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[Dataversity] Bring Your Own Data: Exploring a Cure for Software Licensing Compliance Ills

Every time I travel through an airport or workout at Harvard Stadium, I am reminded of the phenomenon that is Fitbit. Perhaps the only thing capable of competing for attention that people reserve for their smartphones is the desire to sneak a peek ...

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How Software Usage Analytics Helps Vendors Succeed with Subscription Pricing Models

Last year PTC announced a major shift from perpetual licensing to subscription licensing for all new software licenses in the Americas and Western Europe for its core CAD and PLM software and ThingWorx IoT platform.

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PEDs to Boost Your Compliance Program

I know what you’re thinking: “PEDs?? Are you trying to get us banned from international competition??” Quite the opposite. First, let’s start with our definition of PED: Performance Enhancing Data. Now let’s add some context: effective software ...

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Progress Telerik Retiring: Alternatives and Next Steps for Software Usage Analytics Customers

The Progress Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics ...

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Reduce Development Rework with Software Usage Analytics

You’ve likely heard of the office furniture giant Steelcase. Perhaps you’re even sitting in a comfy yet productivity-inspiring Steelcase chair as you pore over this blog post. A huge part of the 100-plus-year-old company’s staying power is its ...

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