Acquiring new customers is essential to growth, but retaining current ones is equally important, and far less expensive. If customers’ extended product experience isn’t positive, you need to detect it and correct it quickly.
Usage Intelligence charts customer adoption of new features, engagement, and attrition at every stage so you see exactly how new releases impact usage. Usage analytics help you quantify the ROI of each product initiative.
Once you have used usage analytics to understand feature and product adoption among your customers, you can use ReachOut in-application messaging to educate users on new functionality, best practices, and upgrade offers.
Learn how software usage analytics gives you powerful insight to build better products, convert trial users, and retain customers.
In Part 1 of our Build Better Applications with Software Analytics ebook series, we discuss how to build better products by ...
In part 3 of our Build Better Applications with Software Analytics ebook series, we discuss in-application messaging, that is ...
Download our playbook and learn how to turn infringers into customers with compliance analytics data.