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Solibri Applies Immediate and Actionable Usage Insights to Build Higher-Value Construction Software

Solibri is the leader in BIM Quality Assurance and Quality Control. Providing out-of-the-box tools for BIM validation, compliance control, design process coordination, design review, analysis and code checking.

Challenges

Today, construction firms are faster to recognize the benefits of innovative technology, says Solibri Product Manager Juan Rodriguez. But the far-reaching nature of Solibri’s users – professionals in multiple disciplines, on
every continent – has made it hard to get timely and complete customer feedback.

Solibri wanted a much better understanding of how our typical users are engaging with the software through anonymous usage data. If they created a new feature, was it successful? Has it been adopted? Why, or why not?”

Solution

After a rigorous evaluation, Rodriguez and his team quickly instrumented a release of Solibri Model Checker with Revulytics Usage Intelligence. Within six weeks, Solibri was capturing valuable information to drive discussions with users at its annual customer event.

Solibri knew there were significant variances in how professionals in different countries use its products. Revulytics’ analytics quickly provided granular insights into these patterns, so that product teams can reflect
customers’ localization requirements more closely in new releases. 

Results

Revulytics Usage Intelligence enables Solibri to quickly recognize usage shifts, anticipate new requirements, and customize products and communications for the unique characteristics of diverse geographical markets and types of user. This increased speed, agility, and data-driven insight enable Solibri to build on its strengths and extend its competitive advantage.

"Revulytics is helping us build a continuous customer feedback loop, and a more data-driven company."

- Juan Rodriguez, Product Manager, Solibri

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