April 04, 2018 Product Management

How High-Tech Anthropologists Menlo Innovations Creates Software That Delights Customers

High-Tech Anthropology – a term coined by internationally acclaimed workplace culture phenomenon Menlo Innovations – is perhaps the height of ...

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March 20, 2018 Product Management

Software Usage Analytics and Customer Lifetime Value: Partners in Innovation

In his book, “What Do You Want Your Customer to Become,” author and MIT Research fellow Michael Schrage challenges his readers to think beyond the ...

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Integrating Revulytics Usage Intelligence with Server Applications

Providers of on-premise server applications can fully benefit from the advanced usage analytics provided by the Revulytics Usage Intelligence solution. The implementation will depend on the type of application, and whether you are interested in ...

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Top Software License Compliance Stories of 2017

Somehow, we’ve managed to compile a “technology-related top news stories of 2017” list that doesn’t mention augmented reality, Apple’s iPhone X or Amazon’s search for a new headquarters (though loyal readers know we’ve at some point worked all of ...

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New Java Reporting in Revulytics Usage Intelligence

Revulytics recently announced the availability of the new Java SDK 5.1.0. This release enables software providers of Java 8+ applications which run on Windows, Mac, and Linux to integrate our Usage Intelligence solution with a native Java SDK and ...

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Getting Ready for GDPR in a Software Usage Analytics World

Like many in the software world these days, as you fix your eyes on your monitor and begin to go about your day, the many ways in which General Data Protection Regulation (GDPR) compliance will touch your company likely swirl around in your head. ...

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CMS Wire: How to Move to a Subscription-Based Pricing Model

“The Subscription Economy,” is a term coined by Tien Tzuo, the founder of subscription management software vendor Zuora, as a way to describe an emerging economic model in which people lease, rent or otherwise consume products as a service, rather ...

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Taking a Customer-Centric Approach to Software Product Management

It’s a familiar storyline these days. Software customers have many choices and high expectations, and as such, even the most established installations could fall to a more agile competitor. It’s against that backdrop that the term ...

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IKEA, AR, and Building Irresistible Products with Customer-Obsessed Product Management

Perhaps you’ve heard of, or even used, this new augmented reality (AR) application, “IKEA Place” from IKEA. It allows you to pick from 2,000 pieces of furniture on IKEA’s online catalog, and then visualize through an Apple iOS 11 device, to scale, ...

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