Gartner recently released the Hype Cycle for Software as a Service, 2017 and Hype Cycle for Customer Experience Analytics, 2017. Software Usage Analytics is included in both Hype Cycles.
Presented as an emerging technology that is ‘On the Rise’, Gartner defines software usage analytics as “the detailed tracking and analysis of users’ interactions within a software application, used to understand both the behavior of individual users and of users in aggregate. It provides insights that are used to improve user experience, prioritize feature enhancement, track compliance and provide real-time user help.”
Revulytics is pleased to be included as a sample vendor by Gartner in both research reports. With more than 100 customers around the world, Revulytics
The Business Impact highlights within the reports note
We have an updated blog topic - Gartner Adds Software Usage Analytics in Hype Cycles
* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Hype Cycle for Software as a Service, 2017 and Hype Cycle for Customer Experience Analytics, 2017.
Vice President, Products & Strategy at Revulytics
Victor DeMarines brings extensive security product management and marketing experience to Revulytics, where he is responsible for product strategy and direction. He is a frequent speaker and author on topics including piracy, reverse engineering and the protection of intellectual property.
As product usage analytics deliver a growing stream of data and insights into product team dashboards, user retention metrics ...
As on-premise software vendors start evaluating and deploying cloud-based applications and functionality, they unlock a whole new ...